Last Updated: October 2026
Welcome to Caprice Watches. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our luxury watch collections, contact us, or make a purchase.
This Privacy Policy explains how Caprice Watches collects, uses, stores, and protects your information when you use our website and services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when interacting with our website or contacting Caprice Watches.
This information may include:
- Full name
- Email address
- Telephone or WhatsApp number
- Billing and delivery address
- Shipping information
- Product and order details
- Payment-related information
- Information provided through contact or inquiry forms
- Communications you send to us
- Information required to provide customer support
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, pages visited, referring website, and general website usage information.
2. How We Use Your Information
Caprice Watches may use collected information for legitimate business and customer-service purposes, including:
- Processing and fulfilling orders
- Confirming purchases and deliveries
- Responding to inquiries and customer requests
- Providing customer support
- Managing returns, exchanges, or other order-related matters
- Improving our website and services
- Understanding website usage and visitor behavior
- Preventing fraudulent or unauthorized activity
- Sending service-related communications
- Providing information about products, offers, or promotions where permitted
We only use personal information for purposes that are reasonably connected with our business activities and the services we provide.
3. Payment Information
When you make a purchase through our website, payment information may be processed by third-party payment providers.
Caprice Watches does not intend to store complete payment card details on its own servers unless specifically required and securely supported by the relevant payment-processing system.
Payment providers may have their own privacy policies and security procedures. Customers should review the applicable payment provider’s terms and privacy information where appropriate.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and enhance the user experience.
Cookies may help us understand:
- Which pages visitors view
- How visitors navigate the website
- Website performance
- General visitor preferences
- Marketing and advertising effectiveness
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Website Performance
We may use analytics and website-performance services to understand how visitors interact with our website.
These services may collect information such as device type, browser information, pages visited, approximate geographic information, and interaction data.
Where third-party analytics or advertising technologies are used, their collection and processing of information may also be subject to their respective privacy policies.
6. Marketing Communications
With appropriate permission or where otherwise permitted by applicable law, Caprice Watches may contact you about:
- New luxury watch collections
- Product launches
- Special offers
- Promotions
- Brand announcements
- Events
- Other relevant Caprice Watches information
You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe option.
7. Sharing of Personal Information
Caprice Watches does not sell or rent customers’ personal information as a business practice.
We may share limited information with trusted third-party service providers when reasonably necessary to operate our business, such as:
- Payment processors
- Delivery and logistics companies
- Website hosting providers
- IT and technical service providers
- Analytics providers
- Marketing and communication service providers
- Professional advisers where necessary
Third parties are expected to handle information appropriately and only for legitimate purposes connected with the services they provide.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legitimate business interests.
The length of time information is retained may depend on its nature and the reason it was collected.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.
Caprice Watches is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
11. Children’s Privacy
Our website is intended for a general audience and is not specifically directed toward children.
We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review and take appropriate action.
12. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Request information about how your data is used
Requests should be submitted using the contact details provided below. We may need to verify your identity before responding to certain requests.
13. International Data Transfers
Some of our service providers or technology partners may operate outside the United Arab Emirates.
Where personal information is transferred internationally, Caprice Watches will take reasonable steps to ensure that the information is handled in accordance with applicable privacy and data-protection requirements.
14. Changes to This Privacy Policy
Caprice Watches may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Caprice Watches
If you have questions about this Privacy Policy, wish to request information concerning your personal data, or have a privacy-related concern, please contact us:
Caprice Watches
📞 Phone: +971 50 493 3789
🌐 Website: www.capricewatches.shop
✉️ Email: info@capricewatches.shop
We will review privacy-related inquiries and respond within a reasonable period, subject to applicable legal requirements.
16. Important Notice
This Privacy Policy is intended as general website privacy information and should be customized according to the actual business structure, location, payment providers, analytics tools, advertising platforms, cookie technologies, shipping providers, and applicable privacy laws governing Caprice Watches.
For a legally binding privacy framework, Caprice Watches should have this policy reviewed by a qualified legal professional familiar with the applicable UAE and Dubai data-protection requirements.
